Electricity customers to lose meters not upgraded after Nov 24 – Enugu Disco

Enugu Electricity Distribution, now known as Mainpower Electricity Distribution Limited, has announced that customers yet to upgrade their meters stand to lose them after November 24, 2024.

The company made this disclosure on Friday in a statement.

The company said this was in compliance with the Token Identifier rollover, an exercise that affects all Standard Transfer Specification-compliant prepaid meters across the globe.

“Mainpower is urging the affected customers to recharge their prepaid meters to enable them to receive the three sets of 20-digit tokens needed to upgrade their meters.

“They are expected to punch in the first 20 digits and press “enter.” Do the same for the second 20 digits and the third 20 digits to complete the upgrading process.

“Any prepaid meter that is not upgraded before 24th November 2024 will cease to accept credit tokens, and the customer will lose the meter.

“Note that customers are not paying for meter upgrades, and those who have already upgraded their meters should please disregard this information,” it said.

In the last few months, all Discos in Nigeria, including the Nigerian Electricity Regulatory Commission, have urged electricity customers to upgrade their meters.