inDrive shares insight on revolutionising ride-hailing in Africa

By Sulaimon Salau

inDrive, the globally recognised mobility and urban services platform, has reinforced its commitment towards users’ comfort and safety in Nigeria, promising to ensure that drivers on its platform continue to enjoy training support, rewards, and increased earnings.

This was revealed at the 2024 Lagos Startup Week by Senior Business Development Representative, inDrive, Timothy Oladimeji, during a fire chat session on the theme: inDrive: Revolutionizing Ride-Hailing in Africa and Emerging as the Preferred Mobility Choice, where he shared more insights into inDrive’s journey, its impact on the Nigerian transportation sector, and the strategies in place to enhance the company’s services further and reach.

Oladimeji said that inDrive has put measures in place to ensure that both passengers and drivers get the best out of the platform.

He revealed that inDrive has doubled down its efforts to provide necessary security and safety features including educating users about the application.

Oladimeji said: “What we did regarding security was to educate general users about the security features because we realized that many people did not know about these features. One of the features is the shared trip. Passengers and drivers can share trip progress with their trusted people. When you share your trip the possibility of your security and safety to compromise is minimal.”

The second safety feature that users can also take advantage of is the emergency contact numbers in case of an accident.”

He added that “inDrive allows passengers and drivers to have at least five mobile numbers of close friends, doctor, and your family members in case of an accident. At this moment, we reach out to your doctor and any relevant person you submitted his or her application to. This is an ingenious safety precaution and no ride-hailing organisation has it but us.”

Speaking of efforts designed to help drivers increase their earnings, he stated that improvement on the supply end of the company has boosted drivers’ profitability.