LAPO will provide solutions to customer challenges – Official

LAPO Microfinance Bank has vowed to continue to provide solutions targeted at solving the challenges that its customers may face.

This was stated in a statement issued by the lender as it commemorated the 2024 Customer Service Week.

As part of its plan for the global celebration, LAPO MfB organised a series of events and activities to engage both customers and employees, reinforcing LAPO MfB’s mission to positively impact the communities it serves.

Speaking about Customer Service Week 2024, the Director of Marketing Communications at LAPO Microfinance Bank, Oluremi Akande, affirmed the bank’s commitment to prioritising customer satisfaction.

He said LAPO MfB is continuously innovating to meet the evolving needs of its clients through cutting-edge products and services.

Akande stated, “As we celebrate Customer Service Week 2024, we are reminded of the power of exceptional service in fostering trust and long-lasting relationships with our customers.

“At LAPO Microfinance Bank, every interaction is seen as an opportunity to make a positive impact. Our commitment to going ‘Above and Beyond’ is not just the theme of this week—it’s a promise we live by every day.

“From providing accessible financial solutions to offering personalised support, our goal is to ensure that every customer feels valued and heard.”

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