MultiChoice, brand-name for DStv and GOtv, has allegedly rolled back its recent subscription price hikes following a court ruling that deemed them excessive and intense customer backlash.
MultiChoice initially justified the price hikes by pointing to economic challenges, including inflation and currency devaluation.
However, the increases led to widespread dissatisfaction among subscribers, culminating in over a million cancellations.
Effective June 16, 2024, the adjusted pricing will see DStv Premium subscribers paying N29,500, down from N37,000.
The Compact+ package will now cost N19,800, a reduction from N25,000. Compact subscribers will see their rates revert to N12,500 instead of N15,700, and Confam package users will pay N7,400, down from N9,300.
For Yanga package subscribers, the rate has been rolled back to N4,200 from the proposed N5,100, while Padi subscribers will now pay N2,950 instead of N3,600.
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GOtv subscribers also benefit from the rollback: the Super+ package now costs N12,500, reduced from N15,700. GOtv Super users will pay N7,600, down from N9,600. The GOtv Max package is reduced to N5,700, Joli to N3,950, and Jinja to N2,700.
Despite the court ruling also mandating a month of free service for subscribers, MultiChoice has yet to clarify its position on this requirement.
The company has expressed intentions to appeal the ruling, citing concerns about the viability of its business model under the current economic conditions.
This decision comes as a relief to many Nigerian households, who faced substantial price increases and responded with mass cancellations.