NCAA probes British Airways flight delays in Abuja

The Nigeria Civil Aviation Authority has launched an investigation into the recent late arrivals and subsequent delayed departures of British Airways flights to and from Nnamdi Azikiwe International Airport, Abuja, which have occurred for about three consecutive days.

These flight delays, which began on August 27, 2024, have caused significant inconvenience to the travelling public.

The Director of Public Affairs and Consumer Protection at NCAA, Michael Achimugu, in a statement on Friday, said the NCAA has reached out to British Airways and launched an investigation into the frequent delays.

The statement reads, “The attention of the Nigerian Civil Aviation Authority has been drawn to late arrivals and subsequent delayed departures of British Airways flights to and from Nnamdi Azikiwe International Airport, Abuja, for about three consecutive days starting from August 27, 2024, which has resulted in many inconveniences to the travelling public.

“The NCAA has contacted BA and initiated an investigation into these frequent delays to establish the root cause of these delays and take appropriate action to ensure passenger rights are protected and also prevent recurrence. The investigation will include intensified inspections under the NCAA/ICAO FASAP of all aircraft on the Nigerian route for regulatory compliance.

“The travelling public should rest assured that the NCAA will do all within its powers to ensure their rights are protected in support of the HMA’S policy to eliminate unnecessary flight delays.”

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