PoS charges tears pocket as Access, Zenith, others set ATM withdrawal limit

• Nigerians have shown concerns about the excess charges by PoS operators across different region the country
• This is as ATMs across different regions have now limited the amount of cash withdrawal for customers
• Nigerians have reacted in a mixed manner to the development with some supporting and some opposing the operation of PoS

Legit.ng journalist Zainab Iwayemi has 5-year-experience covering the Economy, Technology, and Capital Market.

Growing frustration has been voiced by several Nigerians regarding the ongoing problem of automated teller machines (ATMs) running out of currency.

Photo Credit: Andreswd
Source: Getty Images

However, the PoS systems function as agent banking systems that offer consumers outside of the conventional banking system alternative financial services.

PoS agents can be used for bill payment, cash withdrawals, deposits, and money transfers.

Recall that earlier this year that Nigerian commercial banks have increased the amount that may be taken out of their automated teller machines.

Findings have shown that most banks no longer permit daily withdrawals from personal accounts exceeding N20,000.

As a result, PoS is now relied upon particularly during periods of financial scarcity.

While some people think POS agents are "life savers," others say they are putting customers at greater risk and weakening the bond between banks and their customers.

Femi Babatope said

“The PoS thing is a big scam. It is like using money to buy my own money which doesn’t make much sense to me.”

Michael Isreal who claims he withdraws money almost every day said,

“The money I have paid to PoS agent is enough to buy a car already. But the thing is; they are much more available and accessible compared to going to the bank or using some ATMs.”“Agents are everywhere around you. but you could go to the ATM and then realise that money is finished.”

Odunayo Aina said

‘PoS business has taken over the the essence of ATM machines. A lot of people now prefer to get money from the PoS agent nearby rather than worry about going to the ATM which may not give money.”“N100 for every N5,000 is a bit high. Imagine collecting 5k everyday for one one, that means giving out N3,000 just to access N150,000 of my money.”

Meanwhile the perspective seem to differ on the part of PoS operators as they feel they are doing the public more good than harm

Ikechukwu Kelechi, a PoS operator said,

“Imagine that PoS agents are not operational, how would you be able to access that urgent cash when ATMs fail to give you cash.”“To me, I actually think that PoS availability has made things a lot more easier for everyone.”

Praise Ifedolapo, another PoS agent said,

“People are comparing PoS to using the ATM but forgetting that the ATM also has its disadvantages. Some people travel distance to use the ATM unlsike PoS you can find almost everywhere. There is also the problem of not able to get money from the machine sometimes if banks don’t load money or the money finishes.”

Nigerians seek alternative means of keeping money

Legit.ng reported that experts said that the enormous amount of unbanked money has been seriously impeding the Central Bank of Nigeria's (CBN) ability to effectively implement its policies and manage the country's economy.

According to recent data available, the amount of currency held outside of Nigeria's banking system increased to N3.79tn in June 2024 from N3.61tn in April.

The Chief Economist at Zenith Bank, Marcel Okeke, emphasized the importance of this issue, stressing that the significant volume of money outside the conventional banking sector hampers the CBN’s policy aims.

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Source: Legit.ng