See more as another Nigerian bank announces network issues

• In what seems to be a wave of disruptions, First Bank has apologized to its customers for network challenges
• This comes just days after Zenith Bank experienced similar issues following an IT infrastructure upgrade
• Nigerians are increasingly relying on electronic channels to carry out transactions, and banks are investing in improving their infrastructure

Legit.ng journalist Dave Ibemere has over a decade of business journalism experience with in-depth knowledge of the Nigerian economy, stocks, and general market trends.

First Bank of Nigeria has issued an official update concerning ongoing service disruptions on its mobile banking platform, FirstMobile.

In a statement shared with customers on Tuesday, the bank apologized for the inconvenience caused and reassured users that its technical team is actively working to resolve the issues.

First Bank of Nigeria announces network issues Photo credit: Patrick Meinhardt
Source: Getty Images

The service disruption, which has left customers unable to carry out transactions via the FirstMobile app, comes when many Nigerians rely heavily on digital banking services for their day-to-day financial activities.

First ban statement reads:

"Service Update on FirstMobile. We sincerely apologize for the inconvenience you have been experiencing on our FirstMobile platform. "Please be assured that our team is actively working to resolve the issue as quickly as possible. "In the meantime, you can continue to carry out transactions using our alternative channels: Lit App, FirstOnline, USSD (*894#), ATMs, and Firstmonie Wallet."While we work to restore normal service, we kindly remind you to stay vigilant against fraudsters who may attempt to obtain your personal banking details. Please never share your banking information with anyone."We appreciate your patience and understanding as we resolve this issue. Thank you for choosing us."

Banks may shut branches as hunger amid hunger protests

Legit.ng previously reported that Banks and other financial institutions in Nigeria would shut down on Thursday, August 1, 2024, as the hunger protest begins nationwide.

None of the banks officially sent out a notice of closure to customers, but employees disclosed in a chat that they have been asked not to report for work on Thursday, August 1, 2024, as the banks monitor the protest.

Also, the financial institution's regulator, the Central Bank of Nigeria (CBN), has issued a notice of closure to banks due to the protests.

PAY ATTENTION: Сheck out news that is picked exactly for YOU ➡️ find the “Recommended for you” block on the home page and enjoy!

Source: Legit.ng