Steps-by-Steps Guide To Unblock Your MTN, Airtel, Glo, Other Mobile Lines

Is your MTN, Airtel, Glo or any mobile communication line barred? below is a step-by-step guide on how to unblock any line blocked/barred by mobile telecommunication companies (telcos) in Nigeria.

Naija News reports that a group of Nigerian youths has been organizing a nationwide protest aimed at addressing issues of poor governance in the country.

This protest, titled #EndBadGovernance, is set to commence on Thursday, August 1, 2024.

However, many telecom users discovered over the weekend that the telecom operators had restricted their mobile lines.

Some individuals affected by this situation claimed that MTN implemented these restrictions as a tactic to hinder the nationwide protest.

However, in response, the Association of Licensed Telecommunication Operators of Nigeria (ALTON) has refuted these claims in a statement released on Monday.

The organization explained that the barring of lines was a result of subscribers not linking their National Identification Number (NIN) to their mobile phone numbers.

ALTON also provided clarification on the process for subscribers to unblock their telephone lines.

Furthermore, it emphasized that all telecom operators have established procedures to allow any individual with a blocked line to restore access by following specific steps.

Below is the step-by-step guide to unblock any barred MTN, Airtel, Glo and other mobile lines:

MTN: For any barred MTN line, here is what the subscriber needs to do:

Visit nin.mtn.ng, to check the NIN status, and if not linked, proceed to link it. During the process, an OTP would be requested, as well as the NIN.

After giving consent and submitting the NIN linking request, it will be done, and the line will be automatically unbarred.

Airtel: Dial *121# and input your eleven-digit NIN number. The subscriber will receive a confirmation message that you have successfully unbarred your Airtel SIM card.

EMTS: 9Mobile: Dial *200*8#

Glo: Dial *109*Your NIN number#. For example, if your NIN is 12345678901, you would dial *109*12345678901# Then follow the prompts to submit your NIN for linkage.

Smile: Send your valid NIN to [email protected] or call 07020444444. You will be asked to provide consent; upon receipt of customer consent and successful verification of NIN, the line will be unbarred.

Spectranet: Call toll-free line 8002345678 and submit your NIN but will have to get your KYC done at Spectranet Store. Customers can email us at [email protected] and submit their NIN but will have to submit their KYC at Spectranet Store. Customers can go to the Spectranet website and submit their NIN online, but to complete the process, they will have to do KYC at the Spectranet Store.

Ntel: Customers should visit any Ntel store with their NIN; fingerprint is used to call up their existing KYC profile with Ntel for verification, consent is received, and line is updated and unbarred.

“In case these online steps fail, subscribers can physically visit any walk-in centres of operators, to unblock their lines,” ALTON noted.